www.ipevo.com

Portable Conference Phone

for Skype

User Manual

Contents

1. Before You Begin 2

2. Software Installation 3

3. Hardware Configuration 5

4. Phone Layout 6

5. Operating Instructions 8

6. FAQ and Troubleshooting 12

7. Warranty and Customer Service Information 15

1. Before You Begin

Thank you for purchasing the IPEVO TR-10 Portable Conference Phone for Skype (or TR-10 – to keep

things simple)!

Skype has introduced new ways for individuals and businesses to communicate online and the TR-10 is a

new and ideal way to explore and experience the best of these Skype features.

Throughout this guide, you will find hints and reminders about common problems encountered during

installation. However, in the event of further problems or questions, please don’t hesitate to contact your

local retailer or customer service representatives. Contact details can be found at: http://www.ipevo.com/

contact.htm

If you feel that TR-10 has made Skype even better, or if you would like to pass on any friendly tips,

suggestions or advice to the IPEVO team, please feel free to Skype us too (Skype ID: cs_ipevo)!

Package Contents

· IPEVO Portable Conference Phone for Skype TR-10 (TR-10)

· USB Extension Cord

· Software installation CD

· Quick Start Guide

SystemRequirements

· Microsoft Windows XP or Vista 32-bit, Mac OSX 10.4~10.6

· 400 MHz Pentium® II or higher IBM® compatible PC with 128MB free RAM and 50MB free hard disk

space

· Skype version 3.0 or above

· Broadband internet connection

· USB port

· CD-ROM drive

2. Software Installation

Remember to check for the latest version of Skype (www.skype.com/downloads) and TR-10 product driver

(http://www.ipevo.com) to get the best performance from your IPEVO integrated Skype device.

To install the TR-10 driver on your computer:

1. Insert the TR-10 Setup CD into your CD-ROM drive. The following screen will appear to begin

installation.

2. Click Link to Skype software if it is not already installed on your computer. An installation wizard will

guide you through the rest of the process. You can also download the latest version of Skype at http://

www.skype.com/download/

3. Click on Install TR-10 Driver. Follow the on screen instructions to install the software.

Problems?: If the installation process does not start automatically at this stage, simply locate your CD-

ROM drive and double click on the IPEVO.exe icon to manually start the process.

Problems?: TR-10 is designed to use the Skype software for processing calls, and will not work without

Skype. Ensure that the Skype software is installed and running on your PC prior to using TR-10.

2. Software Installation

4. If TR-10 is not already connected to your computer, a screen will prompt you to do now as part of

the installation process. To complete the TR-10 driver installation, simply connect TR-10 to your

computer’s USB Port.

When Skype prompts you that another program wants to access Skype. Select Allow this program to

use Skype and Click OK.

5. A screen prompt will appear to notify you once installation is complete and the IPEVO Control

Center icon will appear on the system tray of your desktop. The IPEVO Control Center allows you to

conveniently access and customize preferences for TR-10.

3. Hardware Configuration

1. The IPEVO Control Center lets you easily configure preferences for TR-10, including audio and

recording settings. Double click on the icon from the system tray to open the IPEVO Control

Center.

2. Under Audio Settings tab, you will see the Skype Audio Device panel. From the drop-down list, select

TR-10 to use it as the device for making and receiving Skype calls

3. To use TR-10 and your computer speakers at the same time, click on the Open Windows audio control

panel link in the Windows Default Audio Device panel and select your computer sound card from the

drop-down list.

Problems?: If the IPEVO Control Center is not running, you can start the program manually on the Start

Menu under All Programs/IPEVO/IPEVO Control Center and click on the icon.

Problems?: If there is no output from the external speakers after connecting TR-10 to your computer,

please check that the conﬁguration values are correct.

4. Phone Layout

Microphone

End/No Button

Stop Recording

Button

Record/

Pause Button

Call Status Indicator

Skype Button

ON/OFF Indicator

Call/Yes/

Hold Button

Volume Button

Mute Button

4. Phone Layout

Explanation of button functions and indicator light signals are provided in the relevant section of the

Operating Instructions.

Speaker

4. Phone Layout

Receiver

Microphone

Speaker/Handset

Switch

Speaker/Handset

Indicator

5. Operating Instructions

5.1 Making/Receiving Calls

5.1.1 Types of Skype Calls

The TR-10 Skype phone lets you call anyone in your Skype Contact list, as well as making calls to any

telephone or mobile phone numbers. Using TR-10 makes personal or conference calls through Skype a

simple and convenient process.

5.1.2 Overview of Phone Operation

The TR-10 is designed to be fully integrated with the Skype software, allowing the user to access a

number of Skype functions from the device itself. Typical usage can include input from both the Skype

software and TR-10.

Skype Menu Call Type Rate Used For

Contacts Skype-to-Skype Free PC to PC. Both parties must use Skype

Call Phones SkypeOut

Rate varies

depending on region

PC to telephone or cellular phone.

Receiver does not have Skype ID.

Contacts >

Conference

Rate varies

depending on usage

Combination of Skype contacts and

ordinary phone numbers.

Launch

Skype

Select Call Type:

1. Skype-to-Skype

2. SkypeOut

3. Conference

Select TR-10 Mode:

Speaker OR Handset

End/

Reject Call

Function available on:

Both

TR-10

Dial/

AnswerCall

5. Operating Instructions

5.1.3 Call Status Indicator

The Call Status Indicator LED can be used to determine the current status of TR-10, and is handy for

managing your calls without referring to the computer screen:

5.1.4 Switching Between Speaker and Handset Modes

You can use TR-10 in speaker mode for hands-free or conference calls, or switch to handset mode to keep

your conversations private. The Speaker/Handset switch is located on the side of the phone.

For better reception and audio clarity, you should position TR-10 accordingly to use. TR-10 has been

designed to stand in a number of positions, and is comfortable for use as a handset.

Indicator Signal Phone Stauts

Light on (Green) Call in progress

Light on (Red) Mute

Light off Disconnected

Quick flash Incoming call

Locate the mode switch Toggle between handset (left; green light on) or

conference mode (right; no light)

TR-10 in speaker mode and in handset mode:

5. Operating Instructions

5.2 Recording Calls

freeRec is an easy-to-use free software program that allows you record and save any voice and Skype

calls onto your PC. Audio files are saved in Wave (.wav) format.

5.2.1 Configuring freeREC

1. Launch freeREC by pressing the Record/Pause button on the TR-10. You can also start freeREC by

clicking on the Open freeREC button located in the IPEVO Control Center in the Recorder Settings tab.

2. Click the Options button from the main screen to open the Options window.

3. Modify or change any settings according to your personal preference.

4. You can also change the location where the audio files are saved by clicking on the blue arrow next to

where the folder name is displayed.

5. Operating Instructions

5.2.2 Recording audio files

To use freeREC for recording, first connect TR-10 to your computer and make sure IPEVO Control Center is

running.

Some of the recording functions on freeREC can also be conveniently accessed on TR-10:

· Record/Pause button lets you launch freeREC. When freeREC is running, it is used to pause or

resume a recording

· Stop recording button stops and saves the current recording in an audio file

Recording audio files:

You can pause and resume a recording at anytime using freeREC or TR-10. This is useful for editing any

parts or interruptions from the main recording.

The Recording Status Indicator will light up while a record is taking place, and flash when the recording

is paused. The indicator will switch off when the recording is stopped.

Note: Pressing the stop button while the recording is paused will stop the recording and save it as an audio file.

5.2.3 Playing audio using freeREC

Use freeREC as a normal audio file player to play back any saved files on your TR-10. You do not need to

have IPEVO Control Center active when playing audio files using TR-10.

Playing audio files:

Note: If you are running the IPEVO Control Center when using TR-10 for audio file playback, you can use the Stop

button on TR-10 as no

rmal.

To On TR-10 In freeREC

Start recording Press Click

Pause recording Press Click

Resume recording Press Click

Stop recording Press Click

To In freeREC

Start playing Click

Pause playing Click

Resume playing Click

Stop playing Click

Skip back (3 seconds) Click

6. FAQ and Troubleshooting

I’ve accidentally selected ‘Do not allow this program to use Skype’, how do I change

this setting?

The buttons and call features for TR-10 will not work if you selected ‘Do not allow this program to use

Skype’ when you connect TR-10 to your computer. To change this setting from Skype:

1. Start Skype. Go to the Tools menu and select Options from the drop-down menu.

2. Select the Privacy panel from the menu on the left, locate the Related Tasks section and click on the

link ‘Manage other programs’ to access Skype’.

Note: In newer versions of Skype, this option may be found under the Advanced panel instead of the Priv

acy

panel.

6. FAQ and Troubleshooting

3. Select IPEVO Control Center.exe in the Manage API Access Control window and click Change.

4. From the list of options provided for IPEVO Control Center.exe, select Allow this program to use Skype

and click OK to modify and save this setting.

6. FAQ and Troubleshooting

Nothing happens when I press the Skype button on TR-10.

The TR-10 driver runs an automatic background service as the IPEVO Control Center on your desktop

system tray. If the IPEVO Control Center icon is not visible on your system tray, go to Start > All Programs >

IPEVO and click on IPEVO Control Center to start it manually.

The other party cannot hear me when I make a call using TR-10.

Please go to the IPEVO Control Center and locate the Audio Settings tab. Under the Skype Audio Device

panel, check to see if the Audio Input value has been set to TR-10. Alternatively, try adjusting the Audio

Input slider under the Volume Setting panel and make sure the Mute box is not checked.

I have connected TR-10 to the computer, but there is no sound

coming from the external speakers.

Please open IPEVO Control Center and select the Audio Settings tab. Under Windows Default Audio

Device, click on the Open Windows audio control panel link and select your computer speakers then click

OK.

I have connected TR-10 to the computer, and there is sound

coming from the speakers but not from TR-10.

Please open IPEVO Control Center and select the Sound Devices tab. Under the Skype Audio Device

panel, check that the Audio Output value is set to TR-10 and click OK.

7. Warranty and Customer Service Information

Intended Use

This device is designed for VoIP (Voice over IP) telecommunication via Skype™. All other usages are to

be considered as unintended use. Unauthorized modifications or reconstruction not described in this

manual are not permitted.

Limited Warranty

This limited warranty (hereinafter the Warranty) is valid for the product TR-10 USB Personal Conference

Phone (hereinafter the Product). The Warranty is only valid in the country where the product was

originally purchased.

· The Warranty only covers manufacturing defects, and excludes defects caused by the inappropriate use

or storage of the Product.

· The Warranty is issued by IPEVO, Inc. to the end purchaser of the Product (hereinafter the Customer).

· In accordance with the Warranty, the Customer has a sole claim to demand repair or replacement of the

Product but may not assert claims or seek compensation against the manufacturer/retailer for further

losses (including, but not limited to, the indirect loss of data or profit).

· The Warranty provides coverage over a period of 12 months, commencing from initial purchase date

of the Product’s by the Customer from IPEVO. Subsequent changes of ownership do not extend the

warranty period.

· The Warranty is valid with the proviso that the Product is shipped to IPEVO within the warranty period.

In the event of any faults or defects with the Product, it must be shipped back to IPEVO. Products will be

repaired or exchanged at IPEVO’s own discretion. The warranty period is not extended for any repaired

or replaced Products. Exchanged parts are the property of IPEVO, Inc.

· The Warranty is valid solely on the condition that the original proof of purchase issued is presented with

the Product.

7. Warranty and Customer Service Information

The Warranty will not be valid if

· the Product has been opened or repair attempted by any person(s) other than IPEVO,

· any defects and faults are due to general wear, incorrect use or storage, including those caused by poor

maintenance of the Product,

· the defect or fault is the result of unintended use of the Product (refer to Intended Use),

· the defect or fault is due to external causes such as (but not limited to) rough handling or accidents,

· the defect or fault is caused by the use of accessories or other peripherals that are not original

accessories intended for use with the Product,

· the defect or fault is caused by a disruption to the network or power supply,

· software in the Product needs to be upgraded due to changes in the network.

Aside from any statutory rights and terms set out above, the Customer shall have no other basis for

making a claim under the Warranty. Amendments or additions to the Warranty are only valid with the

written consent of IPEVO, Inc.

Customer Service (International)

Email: service@ipevo.com

Tel: +886-2-5550-8686

http://www.ipevo.comGO!

Customer Service (USA)

Email: cs@ipevo.com

Tel: +1-408-490-3085